Returns Policy for The Club Forever LLC, DBA Ultra Soccer Gear

Satisfaction Guaranteed

At The Club Forever LLC, DBA Ultra Soccer Gear, we aim to ensure that you are completely satisfied with your purchases. If, for any reason, you are not happy with your items, you can return them within 30 days of receipt for a full refund or exchange.

Return Conditions

1. Items must be returned unworn, undamaged, and unused, with all tags attached and the original packaging included.

2. The return shipping cost must be covered by the customer, unless the item is defective or if there was a shipping error on our part.

Initiating a Return

To initiate a return, please contact our customer service team at info@theclubforver.com to obtain a return authorization and address. Please include your order number and the reason for the return.

Refunds

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.

Exchanges

If you need to exchange an item for the same item in a different size or color, send us an email at info@theclubforver.com and send your item to the return address provided by our customer service.

We strive to make your return process as smooth as possible and appreciate your feedback to improve our services.